Customers have the right to return or exchange goods within fourteen (14) days of receipt if the goods do not meet their expectations regarding shape, dimensions, style, color, or size.

To qualify for a return, the goods must be unused (new) and accompanied by the original packaging, seals, labels, and receipt.

Certain items, such as gift cards, underclothes, and bodysuits, cannot be returned or exchanged.

Refunds for returned goods will be processed within ten (10) banking days from the date of receipt of the returned items.

The refund will be issued using the same payment method used for the original purchase.

The buyer is responsible for the cost of returning the goods to the seller, and the seller does not reimburse these expenses.

Custom-sized items made to the buyer's body measurements cannot be refused if they are of proper quality and can only be used by the buyer who purchased them. This includes non-standard sizes, characteristics, appearance, assembly, or any other specifications requested by the buyer.